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nicetec netinsight

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Data privacy policy and required DSGVO notices

Your privacy and the protection of your personal data is our top priority. Below we are providing information about the processing of your personal data on our website. The processing of personal data takes place in accordance with the regulations of the Federal Data Protection Act (BDSG) valid until 24.05.2018, the Telekommunication-Telemedia-Data Protection Act (TTDSG) valid from 14.05.2024, and the General Data Protection Regulation (GDPR) valid from 25.05.2018 as well as the new Federal Data Protection Act (BDSG).

Name and address of the responsible party

nicetec GmbH, Gewerbepark 5b, 49143 Bissendorf

represented by its managing director: Ralf Meyer

Tel. +49 (0) 5402 - 64 46 - 0, Email: info(at)nicetec.de


Contact details for the data protection officer

Björn Voitel, c/o DSO Datenschutz Osnabrück GmbH, Mercatorstr. 11, 49080 Osnabrück

Email: bv(at)dso-datenschutz.de


Processing of personal data on our website

Provision of the website and creation of log files


If you are only visiting our website and retrieving the information presented therein, you will not need to provide personal data.

We will only collect and use such data that your browser automatically transmits to us during your visit such as:


• date and time you accessed one of our webpages
• your browser type
• your browser settings
• your IP address
• the pages you visit


We use this data to make your visit to our site technically possible. We also use this data for statistical purposes and to improve the design and layout of our website. We store the IP address for purposes of guaranteeing and maintaining IT security (e.g. to detect and defend against so-called DOS attacks) and the site's general functionality.

The legal basis for the temporary storage of this data is Art. 6 Para. 1 lit. f GDPR.


Personal data collected on forms


Personal data is only collected if you provide it voluntarily on one of our forms: such as a request for contact, callback, or web chat.


Contact form, callback, web chat


There are contact forms on our website that can be used to get in contact with us electronically.

If you use these options, the data you enter in the form will be transmitted to us and stored. The data collected depends on the respective form:


First name
Email address

Phone number




When you submit the form, we ask your consent to process your data, with a link to this privacy policy.

The data sent through the form is transmitted to us in encrypted form.


Alternatively, you can contact us via the email address provided. In this case, any personal data transmitted along with the email will be stored.


Purposes and legal bases for data processing


We only use personal data provided on contact forms to make the requested contact. If you contact us by email, this also establishes the requisite legitimate interest in processing your data.

The legal basis for processing the data transmitted in your email is Art. 6 Para. 1 lit. f GDPR. If you send us an email with the intention to enter into a contract with us, this creates an additional legal basis for its processing per Art. 6 Para. 1 lit. b GDPR. 


Duration of storage


Contact forms: Once the purpose for storing the data no longer applies, the personal data will be blocked or deleted as long as there are no statutory obligations to the contrary. 


Recipients or categories of parties that might receive the data (if data has been transmitted)


Within the company, the data will be provided to those departments which need it to fulfill your request.


Information on your rights


You are entitled to the following data protection rights under GDPR:

• the right to information according to Art. 15 GDPR

• the right to have inaccurate data corrected per Art. 16 GDPR

• the right to have your data deleted per Art. 17 GDPR

• the right to limit its processing per Art. 18 GDPR

• the right to data portability per Art. 20 GDPR

• the right to object to its storage per Art. 21 GDPR

To exercise any of these rights or to revoke a consent already given, please contact us at the email address listed in the legal notice.

You have the right of appeal to a supervisory authority. You may exercise this right before a supervisory authority in the member state in which you reside, work, or where the suspected infringement takes place.


Before lodging a complaint with the competent supervisory authority, we would ask you first to attempt to clarify this matter with our data protection officer. 

Planned data transfer to third countries


No data is currently being transmitted to third countries and is not planned for the future.


Use of cookies

We use cookies on our website. These are small text files that are sent from our web server to your computer to identify it for the duration of your visit. We do not collect any personal data via these cookies.


The presentation of our website is also possible without setting cookies. You can deactivate the storage of cookies in the settings of your browser or set it so that it informs you whenever a website wishes to set a cookie. In the latter instance, you will be asked in each case to accept or reject the cookie. For technical reasons, however, it is necessary to allow session cookies in order for our website to be fully functional.


Other collection, processing or use of personal data

We only collect, process or use personal data from you if you voluntarily provide it to us, if this is permitted by law or if you have given your consent.




Our websites uses LiveZilla, a chat system provided by LiveZilla GmbH for direct communication between you and our service staff to answer support requests. Livezilla uses cookies. The information generated by the cookie about your website use (including your IP address) will be transmitted to our server and stored there. The IP address is made anonymous before it is stored and is not used to identify you. Neither directly personal nor pseudonymized user profiles are created, nor are they passed on to third parties. By configuring your browser, you can refuse to participate in web analytics. 


Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Data is collected, processed and stored, and used to create usage profiles under a pseudonym. These user profiles are utilized to analyze visitor behavior for the purpose of improving what we offer and aligning it to your requirements. 


Google Analytics uses cookies, which are text files stored on your computer that enable an analysis of how you use our website. The information on your use of this website generated by the cookie (including your IP address) will be transferred to and stored on a Google server in the USA. Google will use this information to evaluate your use of the website, to compile reports on website activity for its operators and to provide other services related to website activity and internet usage. Google may also pass this information on to third parties in so far as this is required by law or if third parties process the data on Google's behalf. Google will never associate your IP address with any other data held by Google. We also will not combine the pseudonymized user profiles with personal data about you without your express consent. Data collection for usage statistics and transmission to Google takes place with the extended code "gat._anonymizeIp();". This code forces the masking of IP addresses.


Use of other Google services (Google Maps)

On our website we use the geographical information service "Google Maps" of the provider Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, e-mail: support-de google.com. Here a transmission of data can take place to the offerer. You can view the privacy policy of the provider at https://policies.google.com/privacy?hl=en, you can also deactivate the transmission of data by setting an opt-out cookie at the following link: https://adssettings.google.com/authenticated.

You may object to the collection, use, and storage of data for web analytics purposes at any time with future effect by preventing the use of cookies by changing the settings on your browser. We would like to point out, however, that in this case you will not be able to all the features of this website.


You can also prevent Google from collecting and processing data about your use of this website (including also parts of your IP address) by downloading and installing the browser plugin available at the following link: www.tools.google.com/dlpage/gaoptout.


Security measures

We also use technical and organizational security measures to protect personal data against accidental or intentional manipulation, loss, destruction, and attacks by unauthorized persons.

Our security measures are continuously updated to offer state-of-the art protection. We would like to point out that, despite all security measures, data transmitted online might still be accessed or falsified by third parties.



If you have any questions or suggestions regarding this privacy policy, please contact us at the address provided in the legal notice.


Updating our privacy policy

The ongoing technical evolution of IT technology and the internet also requires ongoing updates to existing privacy policies. We therefore reserve the right to make additions or changes to this privacy policy at any time.


Processing of personal data in the company

We process personal data that we receive from you in the context of information requests, enquiries, business initiation, contract processing, online orders or our business relationship. To the extent necessary for the performance of the contract, we process personal data which we have legitimately received from other companies or from other third parties (e.g. for the execution of orders, for the performance of contracts or on the basis of a consent given by you). Relevant personal data are personal details (name, address and other contact data). In addition, this may include order data, data from the fulfilment of our contractual obligations, advertising and sales data, documentation data, and other data comparable with the categories mentioned.


Purposes and legal bases of processing

The purposes of the processing depend primarily on the service ordered or requested by you.


Processing is necessary for the performance of a contract or for the implementation of pre-contractual measures (Article 6(1)(b) DSGVO)

The processing of personal data takes place for the provision and procurement of commercial transactions, in particular for the initiation or conclusion of a contract with you and the execution of your orders. Furthermore, for the execution of inquiries or orders when using an existing online shop.


The processing takes place within the framework of the balancing of interests (Art. 6 para. 1 letter f DSGVO). If necessary, we process your data beyond the actual fulfilment of the contract to protect the legitimate interests of us or third parties.

- Data exchange with credit agencies (SCHUFA, Creditreform) to determine creditworthiness and default risks. 
- advertising or market and opinion research, provided that you have not objected to the use of your data. 
- Handling inquiries and requests for information. 
- Enforcement of legal claims and defence in legal disputes. 
- Guarantee of IT security. 
- Prevention and investigation of criminal offences. 
- Measures for business management and further development of services and products.


You have given your consent to the processing of personal data concerning you for one or more specific purposes (Art. 6 para. 1 letter A DSGVO)

If you have given us your consent to process personal data for specific purposes (e.g. advertising, sending of newsletters, publication of photos or personal data), the legality of such processing is given on the basis of your consent.
A given consent can be revoked at any time. This also applies to the revocation of declarations of consent issued to us prior to the validity of the DSGVO, i.e. before 25 May 2018.
The revocation is only valid with effect for the future. Processing that took place before the revocation is not affected by this.


The processing is necessary to fulfil a legal obligation to which we are subject (Art. 6 para. 1 letter C DSGVO)

As a company, we are subject to various legal obligations in the context of tax and social insurance law control and reporting obligations. Further requirements may arise from the Severely Disabled Persons Act, professional associations, the prevention of fraud and money laundering as well as compliance with the requirements of the EU Anti-Terror Ordinance, among others.


Recipients or categories of recipients of the data (if a data transmission takes place)

Within the company, those departments receive your data that they need to fulfil our contractual and legal obligations. Contractors used by us (Art. 28 DS-GMO) may also receive data for these purposes. These are companies in the categories banking services, IT services, printing services, telecommunications, consulting and sales and marketing.


Outside the company, companies may receive the information they need to fulfill our contractual obligations. Under these conditions, recipients of personal data may be, for example:

- Tax consultant, auditor, consultant
- Lawyers (disputes, debt collection, etc.)
- Technicians/tradesmen (maintenance, repairs)
- Transport and logistics companies
- collection companies
- Banks/Savings banks
- Credit agencies (SCHUFA, Creditreform)


Duration of storage or criteria for determining the duration

If necessary, we process and store your personal data for the duration of our business relationship, which also includes, for example, the initiation and processing of a contract. In addition, we are subject to various storage and documentation obligations, which mainly arise from the German Commercial Code (HGB) and the Tax Code (AO). The periods for storage and documentation specified there are six to ten years.

Finally, the storage period is also assessed according to the statutory limitation periods, which, for example, according to §§ 195 et seq. of the German Civil Code (BGB) generally amount to 3 years. If it is necessary to preserve evidence, for example in the context of legal proceedings, the limitation periods of the German Civil Code (BGB) can be up to 30 years in the presence of a judicial title.
After termination of the contractual relationship the deletion takes place after expiry of the legal retention regulations.


If the purpose for storing the data no longer applies, the personal data will be blocked or deleted as long as there are no legal storage obligations to the contrary.


Voluntary nature and obligation to provide personal data

Within the framework of our business relationship, those personal data must be provided which are necessary for the establishment and implementation of a business relationship and for the fulfilment of the associated contractual obligations or which we are legally obliged to collect. Without this data we are not in a position to conclude or execute a contract.


Automated decision making including profiling

For the establishment and implementation of the business relationship we do not use exclusively automated decision making within the meaning of Art. 22 DSGVO.


Information according to Art. 13 DSGVO on the application procedure

Data protection and the protection of your personal data has the highest priority for us. In the following we will inform you about the processing of your personal data in the application process in our company.


Duration of storage or criteria for determining the duration

We store your personal data upon receipt of your application. Should an employment be hired, we will store your applicant data within the legal retention periods after any termination of the corresponding employment relationship. If we reject your application, we will store your application data for six months after rejection of your application, unless you give us your consent to a longer storage period.


Recipients or categories of recipients of the data (if a data transmission takes place)

During processing, your personal data will be transmitted to the responsible specialist departments or their associated subsidiaries. A transmission to third parties does not take place.


Information on the rights of the persons concerned

You have the right to ask the controller to confirm whether personal data concerned are being processed; if this is the case, you have a right of access to this personal data and to the information specified in Article 15 of the DSGVO.
They have the right to request the person responsible to correct any incorrect personal data concerning them and, if necessary, to complete incomplete personal data without delay (Art. 16 DSGVO).
They have the right to demand that the person responsible delete personal data concerning them without delay if one of the reasons specified in Art. 17 DSGVO applies, e.g. if the data is no longer required for the purposes pursued (right of deletion), unless statutory retention or archiving periods prevent this.
You have the right to require the controller to restrict processing if one of the conditions listed in Article 18 DSGVO is met, e.g. if you have filed an objection to the processing, for the duration of the investigation by the controller.


You have the right to request that the personal data concerning you that you have provided to a controller should be transferred to another controller (Art. 20 DSGVO).
You have the right to object at any time to the processing of personal data concerning you for reasons arising from your particular situation. The data controller then no longer processes the personal data, unless he can prove compelling reasons for the processing worthy of protection, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims (Art. 21 DSGVO).
They have the right of appeal to a supervisory authority. They may exercise this right before a supervisory authority in the Member State where they are staying, working or suspected of infringing.
Before lodging a complaint with the competent supervisory authority, we would ask you to clarify this matter with our data protection officer.