Do your customers expect support for business processes from you as well, instead of a technology-driven offer? But, how well do your services provide support for your customers’ business processes? And, do your customers simply can book your services via the web? More importantly, do your customers know what they owe you for your services?
The service catalog module from netinsight provides support for designing your service catalog, for service calculation, service life cycle management, supplier management, service procurement as well as controlling. The module integrates seamlessly into the netinsight IT finance management platform. All the focus is on your company’s business processes!
Our solutions help you to structure your IT services so that they can be transferred from a technology-oriented offer to a business process-oriented service catalog. For this, we employ reusable, modular service components.
netinsight’s service catalog management allows you to continually adapt your service catalog to the constantly changing requirements of your customers. This means that you can simultaneously fulfill the requirements of your company, namely to remain in control of effort and costs and to fulfill the requirement of your customers for innovative services.
With our innovative modular system you can achieve this without any problems at all: Your service catalog is structured so clearly that you can optimize and update it at any time. This also includes exact representation of the dependencies of individual services and service components, of suppliers and their services, and takes cost and service parameters into account.
We consider service catalogs to be the elementary basis for the service calculation, contract management, cost allocation and controlling, rather than an end in themselves. Get to know service catalog management from a completely new angle – the most simple one!