Case studies

Rhenus Group is a logistics service provider operating worldwide with a turnover of 5.4 billion euros. With more than 33,500 employees, Rhenus is active at over 820 locations. Complex supply chains and innovative value-added services are managed by the three business units Contract Logistics, Freight Logistics and Port Logistics. As a provider of tailor-made end-to-end solutions, Rhenus also takes on a wide range of tasks, such as providing assembly areas for plant construction or intermodal container logistics services.

CURRENTA manages and operates one of the largest chemical sites in Europe - CHEMPARK with its sites in Leverkusen, Dormagen and Krefeld-Uerdingen. As a modern service company, the service provider creates optimum research and production conditions for the approximately 70 companies at the Chempark. CURRENTA's services range from materials and energy supply, analytical services and environmental management to comprehensive infrastructure services and safety concepts.

With a premium volume in excess of 22 billio EUR Hannover RE is the third-largest reinsurer in the world. It is engaged in all lines of property/casualty and life/health reinsurence and is represented on all continents with around 3,200 employees. Founded in 1966, the Hannover RE Group today has more than 100 subsidiaries, branches and representative Offices worldwide.

Freudenberg Sealing Technologies with a turnover of about 2,000 (€ million) has approximately 17,000 Employees around the world, with manufacturing facilities in Europe, North and South America, China and India. The corporation is the biggest subgroup of the Freudenberg Group with a turnover of 6,600 (€ million). The family-owned company, founded in 1849, is now jointly owned by about 320 descendants of the founder Carl Johann Freudenberg.

ikb Data is an IT infrastructure services company with a focus on highly secure hosting for data processing and eDiscovery management. It concentrates on high-security infrastructure services and especially developed business applications for companies in the financial sector. ikb Data also offers its customers additional services such as hosting, virtualization, IT consulting and quality assurance support for IT projects...

Within the context of outsourcing a shared service center as a central IT service provider for the Franz Cornelsen Educational Group, they also searched for a solution for IT service billing. The solution was to ensure greater transparency and automatically execute many tasks that were previously performed manually. The IT finance management platform netinsight...

Bayer Business Services with about 6500 employees is an internal service company of the Bayer group with core excellence in IT infrastructure and applications, purchasing and logistics, personnel and management services as well as finance and accounting. Annual turnover of the Bayer group is around a billion euros...

Calculating all IT usage data from a variety of systems from around the globe, enab- ling viable, transparent and correct cost allocation, as well as making further IT busi- ness planning more transparent: This is what the netinsight IT finance management platform from nicetec has been achieving since 2005 for BASF IT Services Holding GmbH...

Self-developed solutions for planning and collecting IT services as well as calculation and allocation of emerging costs grew in many companies histo- rically, and are customized to the special needs of a company.
But these solutions often share one thing: They often cannot adapt quickly or be flexible enough ...

Extensive transparency is required for the allocation and invoicing of IT services, not only in the private economy but also in public administrations, as the com- plexity of tasks involved in controlling processes is increasing for local and cen- tral government authorities. In parallel IT services are developing too; they are constantly being adapted to new...

What are the costs of an IT service for your company? As global as this question is, the answer is just as difficult - for there are innumerable differentiating attributes to have in mind. When even the methods for pricecalculating are hard to conduct, why should it be different with accounting services? At this point, it is clear that...

Never change a running system? Für das Management der BASF IT Services ist diese Regel nur ein Muster mit beschränktem Wert. Als der Betreiber eines der weltweit größten Netzwerkverbunde mit etwa 1.000 Servern für rund 50.000 Nutzer an über 250 Standorten sich entschloss, seine SAP®-Landschaft...